Meet the Leadership Team
Tabitha Dowd, MSN RN LSSGB Executive Director
Obtained a Master of Nursing Administration and financial leadership from Florida Atlantic University, and earned her Bachelors of Science Degree in Nursing from Nova Southeastern University and has more than 13 years of relevant healthcare leadership experience. She has held leadership positions at the University of Miami Bascom Palmer, Exeter health System, and the Visiting Nurse Association of Manchester and Southern NH. Ensures delivery of quality client/patient care by creating a work atmosphere conducive to professional growth, accountability, and autonomy by providing strategic leadership and direction. She holds professional memberships with ANA, NHNA, NHPCO, NAHC, HTAA and has shaped clinical practice through her work with the Professional Healthcare Advisory Board for the Palliative Care, the New Hampshire Board of Nursing Bylaw Committee and Homecare Technology Association of America.
Elaine Cartier, MHA, RN, CPHN Hospice Administrator
Holds a Master’s Degree in Healthcare Administration from New England College and a Bachelor’s of Science degree from New Hampshire Technical Institute. Elaine is a Certified Hospice and Palliative Nurse who brings twenty-five years clinical and administrative expertise to our organization. She has the heart, passion, and knowledge to administer our Hospice program. Elaine began her career at Lakes Region General Hospital, a community-based hospital in the Lakes Region, she held many roles from staff nurse to Chief Nursing Officer. Elaine holds memberships in The National Hospice and Palliative Care Association and The New Hampshire Homecare and Hospice Association.
Krystin Leclair BSN, RN Clinical Manager
Earned a Bachelor’s of Science in Nursing from Rivier College. Krystin has over 20 years of an extensive healthcare experience across the continuum care. Her previous experience in rehabilitation and subacute care provides a wealth of knowledge. In her role as manager of Home Care, she is dedicated to the continued development of the Home Care program and team to ensure that the community needs are met. Krystin’s understands there is a rising need for quality care services for seniors. Her desire to make a difference brought her to Franklin VNA & Hospice 6 years ago. Her nursing career has been dedicated to creating high quality, reliable systems of care and developing the next generation of nurses and health care professionals to lead in these ever-changing times.
Kristin M Jordan, MSN, RN, CHHCM, CHCM Assistant Clinical Manager/ Educator
Received her Master of Science in Nursing degree at Southern New Hampshire University, and earned a Bachelor of Science in Nursing degree from the University of Southern Maine. Kristin focuses her holistic clinical experience and expertise on fostering community health and wellness through the continuum of care by growing her field clinician and support services teams in the role of Assistant Clinical Manager and Educator. Her professional background includes surgical oncology at the Sarah Cannon Cancer Center at HCA’s Centennial Medical Center in Nashville TN, as well as academic clinical instruction, and medical oncology at a local community hospital. Kristin holds certifications in both Home Health and Hospice Case Management. Her greatest professional passion is equipping Franklin VNA & Hospice staff with the most current and innovative evidence-based resources and education to promote superior care out in the field, and delivering to patients and their families the tools and empowerment necessary to reach their greatest level of independence.
Elizabeth Chang, RN BS Physician Liaison
Holds an Associate of Science in Nursing, and a Bachelor’s of Science in Biology. Elizabeth brings over 15 years of experience to us. Elizabeth began her career in New York City as an International Board Certified Lactation Consultant. Elizabeth's expertise extends to ob/gyn practice, pediatric home care nurse, home infusion therapy nurse, nurse practice educator and director of nursing with a long-term care facility. She is now the Hospital and Physician Liaison for Franklin VNA & Hospice. She is the Vice Chair on the Choose Franklin Advisory Council and active in the Franklin VNA & Hospice outreach events such as Community Day and local health fairs.
Listen to her TEDx talk on the importance of choosing local health care at the TEDx Trestle View Park event, which can be found here: Break your leg local | Elizabeth Chang | TEDxTrestleViewPark
Listen to her TEDx talk on the importance of choosing local health care at the TEDx Trestle View Park event, which can be found here: Break your leg local | Elizabeth Chang | TEDxTrestleViewPark
Audrey Webster, RN Quality Improvement Coordinator
Audrey is a native of New Hampshire and brings over 30 years of nursing experience from an array of clinical specialties. She received her Associate Degree in Nursing from New Hampshire Technical Institute in 2011. Audrey served in the US Army and spent her military career working as a Combat Medic, an Operating Room Technician and then as a Licensed Practical Nurse. Audrey joined Franklin VNA & Hospice in 2017 and is responsible for the leadership of patient care services' quality, regulatory compliance, practice innovation, research, operations support, and informatics.
Michael Lard, Information Technology Manager
Provides leadership for the continued development of an innovative, robust, and secure information technology environment throughout Franklin VNA & Hospice. Michael brings more than 20 years of hands-on experience in information systems, information technologies, and operations. Michael oversees the architecture and implementation of all operational and business support systems that the organization uses to operate and manage the business. He began his tenure with the Franklin VNA & Hospice in 2002. Mike served in the US Navy for six years where he was trained as an Electronics Technician and stationed on the USS Seattle. While serving our country Michael was responsible for various satellite and long-range communications systems and was instrumental in the transition from an onboard mainframe system, to a network system. He received multiple awards for ensuring the readiness for the Y2K switch. Michael’s experience includes System Administrator. Michael played a vital role in the implementation of the Franklin VNA & Hospice Electronic Medical Record system.