Agency Background / History
The Franklin VNA & Hospice is a non-profit, independent Home Care agency that was incorporated in 1945. One nurse was hired to work for what was then called "Franklin Public Health Nurse". Care provided was mostly to the underprivileged and the nurse was called "the district nurse".
By 1960, the nurse had a helper and the office was a cubby hole in the Franklin Police Station. In 1965, the staff consisted of 2 nurses, 2 aides, a secretary and a director and the agency moved to a bigger office at Franklin Regional Hospital. In 1975, the Board of Directors authorized the purchase and remodeling of a plumbing supply building on Chestnut Street. The staff grew to 4 or 5 nurses, several home health aides and homemakers, a secretary and the director (about 15 to 20 people in all).
In 1991, as home care became more necessary because people were being discharged from hospitals sooner than they had been before, a second floor was added to the building on Chestnut Street. Nurses were now able to provide IV therapy and other high tech care at home. Staff grew to accommodate the increased need.
In 2005, the VNA received Medicare certification for Hospice. The Hospice program allows people with terminal illnesses to spend their remaining days at home among their loved ones. In its first year, the Franklin VNA Hospice Program cared for more than 30 clients and their families in Franklin, Tilton and Northfield, making over 750 home visits in the course of their care.
Communities We Serve
Licensing and Certification
The Franklin VNA & Hospice is licensed by the state of New Hampshire as a Home Care Agency and also licensed as a Hospice Agency. Both programs are Medicare certified.
Home care services require a physicians order to be covered by health insurance or Medicare / Medicaid. All patient information is strictly confidential. The clinician caring for the patient communicates with the doctor ordering services.
Board of Directors and Affiliates
The agency Board of Directors is representative of the communities served. The directors voluntarily give their time and expertise to ensure ongoing service by the VNA for our neighbors.
Board of Directors 4/2018 to 4/2019
Robert Morin representing Franklin
Cheri Caruso representing Northfield
Oscar Gala Grano representing Franklin
Susan Kubat representing Sanbornton
Area of Expertise
Bank of NH (IT)
Hospital Billing Sup.
Jon Jones representing Franklin -Cust Srvc/Banking FSB
Karen Grzelak representing Franklin - Public Health(R)
Sally Becker representing Webster - Educator
Judy Elliot representing Salisbury - Nursing(R)
Community Benefits Report
New Hampshire statutes require health care charitable trusts to develop a plan and make publicly available a report on their community activities each year. On the left you will find our report for 2017.
Hi, we would say that our experience with Kristin Jordan was great. She is an excellent nurse and taught us how to bandage and clean my foot the right way."
- R & E
"Everyone was just great!" [GG, home care patient]
"...professional, personable and punctual" [JA, home care patient]
"PT and PTA were excellent: knowledgeable and efficient" [JS, home care patient]
"Can't express my gratitude for all that you did for me and my family" [WR, Hospice caregiver]
"Care for [patient] was consistently superior" [CD, Hospice caregiver]
"The hospice staff we had were very caring and kind always" [CP, Hospice caregiver]